Privacy Policy

What this policy covers

This policy describes what the honeymee.com website collects when you use it, why, and who else handles it. It covers this website only. It does not cover what happens in our stores, or what a third-party ordering service collects when you follow an ordering link from our Locations page — those services have their own policies.

Information you give us

Contact form. When you send us a message we collect the name, email address and message you type. We use them only to read your message and reply to you. The message is delivered to our team by email and is not stored in a database on this website.

Franchise inquiry form. When you send a franchise inquiry we collect your name, email address, phone number, preferred city or market, estimated investment capital, whether you have a retail site, whether you have retail or restaurant management experience, and any notes you add. We use them only to review your inquiry and follow up with you. The inquiry is delivered to our team by email and is not stored in a database on this website.

Newsletter signup. When you sign up in the footer we collect your email address, and nothing else. We use it only to send you occasional email about new flavors, new stores and seasonal specials.

Information collected automatically

Our server records a short technical log entry for each form submission: the time, which form it was, and whether it succeeded. These entries never contain your name, your email address or your message.

When you submit a form, your IP address is used in memory for a few minutes to limit how many submissions can come from one place. It is not written to a database and is not used to identify you.

This site sets no advertising or tracking cookies and runs no analytics service.

Cookies, storage and your choices

This site sets no advertising cookies and runs no analytics service, so there is nothing here that follows you between sites.

Two things are saved in your own browser, on your own device, and are never sent to us: the display settings you pick under “Display settings” in the footer (text size, contrast, reading aids), and your answer to the cookie notice. Clearing your browser data removes both.

You can review or change your answer at any time using “Privacy choices” in the footer. Your answer for analytics and advertising is recorded now and will be honoured if we ever add either; we will not enable them for you on the strength of silence.

Who else handles your information

Resend. Contact messages are delivered, and newsletter addresses are stored, by Resend, our email provider. They process this information on our behalf so we can receive your message or send you email.

Videos on this site are served by this website itself — there is no embedded third-party player, and watching a video contacts no one but our server.

Google Maps. Our directions and ordering links are ordinary outbound links. Following one takes you to that company's service, under its own policy.

We do not sell your information, and we do not share it for advertising.

How long we keep it

Contact messages stay in our email inbox as long as we need them to handle your enquiry and keep a record of it.

Newsletter addresses stay on the list until you unsubscribe.

Your choices

Every marketing email includes an unsubscribe link, which removes your address from the list.

To ask what we hold about you, or to ask us to delete it, contact us through the contact form and tell us what you would like us to do.

Children

This website is not directed at children and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change how this website handles your information, we will update this page and change the date shown above.